Shipping & Returns
Shipping
Free shipping on orders over $100
Flat rate shipping on orders under $100
US shipping only at this time
Ready-to-ship items ship within 3 business days
Made-to-order items: approximately 1-2 weeks (see individual product pages for details)
Returns
Custom and made-to-order items are final sale. Because each piece is made specifically for you, we cannot accept returns on custom work.
Ready-to-ship items may be returned within 14 days for manufacturing defects only.
If you receive an item with a defect, please contact us and we'll make it right.
A Note About Handmade
Every Poggy Purses Plus item is handmade, one at a time. This means small variations in color, stitching, and finish are part of what makes each piece unique — they're features, not flaws. If you ever have a concern about your order, don't hesitate to reach out.
Have questions about shipping or returns? Get in touch — we're happy to help.